How to book an on-line
appointment booking/prescription requesting –
EMIS access

If not, please read the following important
information before proceeding.
What is on-line booking?
In cooperation with EMIS, our computer
supplier, we are providing a service that allows
our patients to book cancel or check
appointments on the web or via Digital TV. We
hope you find it convenient for you, and also
give our reception staff more time to deal with
other enquires.
What appointments can be booked on-line?
You should use the internet to book routine
appointments with a GP.
Emergency appointments and nurse appointments
must be booked with a receptionist either by
telephone or at the surgery to ensure the
correct time is allocated.
Is the system secure?
All communications with the on-line booking
web site are encrypted, using high security.
Only you can see the personal information you
enter.
The on-line booking web site is administered at
a remote high security site managed by EMIS, not
at the practice.
What do I need to do to get started?
You must, of course be registered with the
practice.
Before you can use this service you will need to
obtain an on-line booking registration
form, by attending reception in person
and requesting from the practice receptionists.
This form will then give details for registering
and using the on line service.
Each patient must apply for themselves. We
cannot accept applications on behalf of family
members unless under 16 years of age or with
written consent.
Compromise of patient number or password:
Please contact the surgery if you lose your
identification details or believe them to be
compromised.
Abuse of the system
Please note the practice reserves the right
to block your ability to use the on-line booking
facility. The main reasons for doing this would
be:
- Persistent failure to attend appointments made
on-line
- Persistent multiple booking of appointments
Once I have the necessary paperwork what do
I do next?
Go to the secure server website via the link
at the bottom of this text and enter
registration details requested and entering a
password.
After registering, log on with your practice
ID, Access ID and password in the same format as
your registration form. (If the information does
not match it will not be accepted) From here you
will be able to select the appointment screen
and see all available appointments and select
and book the required slot or cancel an
appointment you have already booked.
When you book an appointment you will receive
confirmation immediately. There is no need to
confirm these details with the surgery-just
arrive promptly on the day!
New, Faster 24 hour Service Routine Repeats
ROUTINE REPEAT prescriptions
can also be requested using this service.
Please do NOT use the box for any
additional information, changes or requests.
As a practice we request all changes or queries
to medication are made in writing either posted
or dropped into the surgery.
If you find this system helpful please tell
friends and family. Thank you.
CLICK HERE FOR SECURE ONLINE BOOKING WEBSITE
(EMIS Access)
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