Complaints and compliments

Complaints

The practice has a robust complaints procedure which has been developed in line with the latest guidelines. We take all complaints very seriously and hope most concerns can be sorted out quickly and easily, often at the time they arise and with the person concerned. If this is not possible and you wish to make a complaint please contact us as soon as possible to aid any investigations that need to be made. Please send written details of any complaint to the Practice Manager so that the complaints procedure can be initiated.

Practice Manager
Mrs Leigh Frost
Fallodon Way Medical Centre
13, Fallodon Way
Henleaze
Bristol
BS9 4HT

Tel: 0117 962 4692