Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.

Minor Injury Unit (MIU)

Southmead Hospital Minor Injury Unit offers treatment for adults and children for a wide range of minor injuries. You can drop in with no appointment necessary.

They treat patients presenting with minor injuries that include:

  • Minor injuries in children
  • Wounds and grazes
  • Cuts needing stitches
  • Trips and falls
  • Broken bones
  • Minor injuries resulting from minor road traffic accidents
  • Minor injuries arising from domestic violence
  • Minor burns
  • Sports injuries
  • Sprains, bruises and abrasions
  • Head injuries
  • Simple eye trauma e.g. foreign bodies
  • Removal of foreign bodies
  • Advice

Opening hours: 24 hours a day, seven days a week.

Click here for more information about Southmead Hospital Minor Injury Unit

Emergency Department (A&E)

If you are suffering from any of the following, you should travel to the Emergency Department at Southmead Hospital or call 999 for an ambulance straightaway:

  • Loss of consciousness
  • Heavy blood loss that cannot be stopped
  • Persistent, severe chest pain
  • Head injuries
  • A suspected stroke or heart attack
  • Severe breathing difficulties
  • A deep wound, such as a stab wound

Opening hours: 24 hours a day, seven days a week.

Click here for more information about Southmead Hospital Emergency Department