Access

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Accessibility

There are two designated parking spaces on the left hand side of the car park as you drive in and there is a wheelchair ramp to the front entrance. Both doors will stay open if pulled or pushed to their furthest extent.

A wheelchair is available for use within the surgery- please ask our Health Navigator for assistance.

 A wheelchair-accessible toilet is available in the Treatment Room waiting area.

There are baby changing facilities.

Getting here

Parking

We have a small car park with a limited number of spaces but there is usually plenty of free parking spaces in Fallodon Way outside the surgery.

Bicycles

We have two bicycle racks in the car park.

Public transport

There are bus stops in nearby Henleaze Road. 

Loop System

There is a Hearing Loop in reception for use by people with hearing aids.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind / Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• British Wireless for the Blind Fund
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap

Reasonable Adjustments

The Reasonable Adjustment Flag is a national record that shows a person needs accomodations and may include details about their impairments and necessary adjustments

Under the Equality Act 2010, The Reasonable Adjustment Flag is a national record that shows a person needs accommodations and may include details about their impairments and necessary adjustments organisations have a legal duty to make changes in their approach or provision to ensure that services are as accessible to people with disabilities as they are for everybody else. These changes are called reasonable adjustments.

This includes people with a physical disability, a sensory disability, people with a learning disability, autistic people and people with a long-term health problem such as dementia.

Impairment types could include: 

• Vision - for example blindness or partial sight
• Hearing - for example deafness or partial hearing
• Mobility - for example walking short distances or climbing stairs
• Learning or understanding or concentrating
• Memory
• Mental health
• Social or behavioural - for example associated with autism spectrum disorder (ASD) which includes Asperger’s, or attention deficit hyperactivity disorder (ADHD)

Reasonable Adjustments could include:

• Making sure there is good access for people who use a wheelchair 
• Providing plain English or easy read information
• Having a quiet space available for people waiting for their appointment
• Making sure there is a hearing loop system in consultation rooms
• Ensure there is access to a British Sign Language (BSL) interpreter to support at appointments or an internet video-link that could be used with BSL interpretation remotely

Please speak to one of our Reception Team or your Clinician with what reasoanable adjustments you may need to support you to access our services.