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How to Order a Repeat Prescription
You can order your repeat medication through the following methods:
- via the NHS App
- using AccuRX and selecting 'I have an admin request'.
- using Patient Access
- by filling out our online form
All prescription requests take a minimum of 2 working days to process and then sent to your nominated pharmacy.
WE DO NOT ACCEPT REQUESTS VIA TELEPHONE.
Making a request
Requests in writing - 2 working days to process
- Please use the counterfoil provided with your last prescription.
- Mark clearly with a tick all the items that you need
- If you do not have a counterfoil, please write out a clear list of what you need including dose and quantity.
These requests can be handed in at reception, posted to the surgery, or placed in the black box on the wall by the surgery entrance.
Electronic requests - 2 working days to process
Contact us about your request - Accurx Patient Portal .Our prescription team will process your prescription request within 2 working days and send to your nominated pharmacy.
Remember this is only for routine repeat medication. Queries must be received separately in writing please.
New to the practice
If you are newly registered at the surgery and are on regular repeat prescriptions, please make an appointment with one of our doctors or pharmacists before requesting your next repeat, so the doctor can authorise the medication and annotate your medical notes accordingly.
We are sorry to say that that are unable to register any pateints that are under the Bristol Drug Project as we cannot offer the services you require.
Collection of prescriptions
You can have your prescriptions sent electronically to the pharmacy of your choice. Alternativley prescriptions may be collected personally or by a nominated person from Reception.
Some local pharmacies are:
- Boots, Henleaze Road or Southmead Road
- Westbury Pharmacy
- North View Pharmacy
- Kellaway Pharmacy
- Buxton and Grant
Tell us which one you would like to use and all repeat prescriptions will automatically go to this pharmacy until the surgery is notified otherwise.