Online Access for Young People Aged 13+

 

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teenagers

When a child registered at our practice turns 13 years old, their online access to medical records changes in line with NHS guidance on confidentiality.

From age 13, young people may be offered their own online access to services such as:

  • Booking appointments
  • Ordering repeat prescriptions
  • Viewing parts of their medical record

For confidentiality reasons, parent or guardian proxy access may be removed or limited when a patient turns 13.

 
 

What this means for parents and guardians

  • Existing proxy access may stop automatically when your child turns 13.
  • If continued proxy access is appropriate, it may still be granted with the young person’s consent and after review by the practice.
  • The young person can also choose to manage their account independently

access_to_health_records 

What you need to do

  • On or near your young persons 13th birthday we will post to them a 13 year old proxy form
  • On receipt of this we need your child to complete the consent part of the form to either grant proxy access, and to whom, or to confirm no parental/guardian access be given and as such confirm the young persons preferred contact details 

If your child is 13 or over and you would like to discuss access:

  • Please contact reception, or
  • Speak to a member of the practice team.

We will be happy to explain the options available and support both parents and young people in managing their online access safely.

Thank you for helping us protect young people’s privacy while supporting their healthcare.