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Overview of the Organisation

We are a friendly, successful, training and research practice of over 11,500 patients with an informal and supportive culture, which aims to ensure a good work life balance is maintained for all staff. Fallodon Way edical Centre is located in Henleaze, which is a leafy inner suburb of Bristol, with good schools and amenities. We have a relatively high elderly population but also a good mix with families. We encourage and support ongoing professional development.

he practice combines the best of traditional and innovative working, currently with 4 partners and 5 associate GPs. The practice is both proactive and reactive about managing the ever-changing workload in General Practice, offering a supportive environment and good work-life balance.

The practice is supported by ANPs, a Nursing Team, a Pharmacy team including two Practice Pharmacists, an Award-winning Care Coordination team, a Social Prescriber, First Contact Physio and Mental Health practitioner. There is a team of workflow administrators assisting the clinical team in managing inbound correspondence and results.

Fallodon Way Medical Centre is committed to promoting equality, diversity, and inclusion within our workforce. We welcome applications from all sections of the community.

Pharmacy Technician

Hours: Part time – 20-27.5 hours per week

Advert Summary

We are seeking an enthusiastic and forward-thinking Pharmacy Technician to join our friendly and professional team at Fallodon Way Medical Centre. You will play a key role in supporting our clinical pharmacists and wider Primary Care Network (PCN) team, helping patients to get the best from their medicines and contributing to the safe, effective, and efficient use of medicines across the practice. If you are a qualified and GPhC-registered Pharmacy Technician looking to develop your career within a supportive, forward-thinking environment, we’d love to hear from you.

Job Overview

Pharmacy Technicians are an integral part of our multidisciplinary Primary Care Network team, working closely with Clinical Pharmacists, GPs, Nurses, and Administrative staff to deliver safe, effective, and efficient medicines management for our patients. The role supports medication reviews, medicines reconciliation, and ongoing medicines optimisation, with a focus on improving patient outcomes and reducing waste. This post offers an exciting opportunity to make a real impact in primary care and develop professionally within a collaborative and patient-focused environment.

Main Duties of the Job

Clinical

• Support medication reviews and medicines reconciliation for new patients, care home residents, and those transferring between care settings, linking with community pharmacists as required.
• Assist the Clinical Pharmacists with structured medication reviews, ensuring monitoring tests are organised and results reviewed appropriately.
• Undertake patient-facing and supporting roles to promote safe and effective medicines use through shared decision-making.
• Carry out medicines optimisation tasks, including supporting post-discharge medicines reconciliation and high-risk medication monitoring.
• Promote best practice in prescribing and contribute to safe, cost-effective use of medicines under supervision.
• Contribute to antimicrobial stewardship and safe prescribing initiatives.

Operational and Administrative 

• Support the PCN multidisciplinary team in ensuring effective medicines management systems.
• Implement efficient repeat prescribing and electronic repeat dispensing processes.
• Assist in developing safe, effective, and efficient systems for medicine handling, ordering, and storage.
• Respond to routine medicine-related queries from patients and staff, escalating to pharmacists or GPs when necessary.
• Liaise with clinicians, administrative staff, and community pharmacies to ensure smooth communication and coordination.
• Support audits, QOF, and local enhanced service delivery through data collection, analysis, and reporting.

Collaborative Working Relationships 

• Build strong working relationships with GPs, Clinical Pharmacists, community pharmacy colleagues, and the wider PCN.
• Participate in multidisciplinary meetings and quality improvement projects.
• Work with the wider health system to promote medicines optimisation across care settings.

General Responsibilites 

• Promote equality, diversity, and inclusion in all aspects of work.
• Adhere to the principles of openness, transparency, and candour.
• Maintain appropriate safeguarding knowledge and comply with all relevant policies.
• Ensure compliance with infection prevention and control procedures.

Equality and Diversity

The postholder will uphold the equality, diversity and rights of patients, carers and colleagues, recognising the importance of people’s rights and acting in a manner consistent with legislation, policy and good practice.

Person and Professional Development 

• Participate in annual performance reviews and maintain a record of continuing professional development.
• Take responsibility for personal learning and development.
• Share knowledge and skills with others undertaking similar roles.

Quality

• Strive to maintain quality within the practice and contribute to continuous improvement.
• Assess own performance, take accountability for actions, and identify opportunities for service development.
• Contribute to audit, quality improvement, and safe medicines use initiatives.

Person Specification 

Qualifications

Essential:
• Registration with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
• BTEC/NVQ Level 3 in Pharmacy Services or equivalent.
Desirable:
• Evidence of continued professional development.
• Additional qualifications in medicines management or related areas.

Experience

Essential:
• Experience working as a qualified, registered Pharmacy Technician.
Desirable:
• Experience of working in primary care or general practice.
• Experience of using GP clinical systems and analysing prescribing data.

Skills and Competencies

• Strong IT skills including Microsoft Office (essential) and GP clinical systems (desirable).
• Excellent communication and interpersonal skills.
• Attention to detail and high level of accuracy.
• Ability to prioritise workload and manage time effectively.
• Understanding of data protection, confidentiality, and safeguarding principles.
• Awareness of current NHS and PCN priorities in primary care medicines optimisation.

Please send your CV to charlotte.hues@nhs.net. The closing date for the position is 24th October 2025.